Terms & Conditions

Payment Options

Terms Conditions: We accept Visa, Delta/Connect, Visa Electron, Maestro*, MasterCard, MasterCard Connect and Solo. and Paypal (fees may apply)

Your credit card will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch.

All prices are inclusive of VAT (where applicable) at the rate appropriate to the country of receipt, where within the EU, and are correct at the time of entering the information on to the system. The total cost of the order is the price of the products ordered plus the delivery charge.

Credit Card Validation

Terms Conditions: All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy.

Order Alterations

As such we regret we are not able to amend any orders once they are placed.

Terms Conditions: Once orders are placed into our system, our dispatching systems are very swift and so it is not possible to make any changes once orders are placed.

As such we regret we are not able to amend any orders once they are made.

Prices

Terms Conditions: Prices are subject to change without prior notice.

Returns Policy

Terms Conditions: If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition and in their original packaging within 14 days of receipt. We will then issue a full refund minus the postage cost. Unfortunately we are unable to offer exchanges unless the item is faulty.

Returns are your responsibility we do not offer a pre-paid returns service so we recommend you send back items via recorded delivery.

Please see the Returns Policy page on the home page for full details for how to return items.

How long will it take to get my refund?

Please allow 10 working days from the receipt of your return confirmation email. This time frame is dictated by your bank or card issuer and is outside of our control. Your refund will be credited to the same card with which you made your original purchase. If there is a problem issuing a refund to your card we will contact you. If after 28 days of return you have not been refunded please contact us.

Customer Services

For all website customer service queries please submit a ticket on the Contact Us page of the website.

Website

If you have any technical problems with this site, please contact us by submitting a ticket on the Contact Us page of the website

TERMS & CONDITIONS

Welcome to Yokotex London Ltd t/a Glitzycreations.com, by using this site and/or placing an order you agree to be legally bound by all terms and conditions contained in this “Terms of Use Agreement”. We will from time to time modify the terms of this agreement without notice to you but we will post the changes here. Your use of the site following any such modifications constitutes your agreement to the terms of the modified agreement.

Privacy

Please view our Privacy Policy which governs your visit to the site and also how we use the personal information provided by yourself. The terms and conditions of our Privacy Policy are incorporated herein and made a part of this agreement.

Copyright

All copyright rights in the text, images, graphics, user interface and other content provided on the site are owned by Yokotex London Ltd t/a Glitzycreations.com to the full the extent provided by UK Copyrights, Designs and Patents Act 1988 and all international copyright laws. Under the stated copyright laws you are prohibited from copying, reproducing, modifying, distributing, displaying or transmitting any of the contents of the site for any purpose. The site and it’s and it’s contents are for your non-commercial use only, for usage permission please contact us.

License and Site Access

Yokotex London Ltd t/a Glitzycreations.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify the site as a whole or any portion of it, except with express written consent of Yokotex London Ltd t/a Glitzycreations.com. This license does not include any resale or commercial use of this site or its contents. Any collection and use of any product listings, descriptions, or prices, any derivative use of this site or its contents, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots, spiders or similar data gathering and extraction tools. No portion of this site may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Yokotex London Ltd t/a Glitzycreations.com

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Yokotex London Ltd t/a Glitzycreations.comwithout express written consent. You may not use meta tags or any other hidden text using Yokotex London Ltd t/a Glitzycreations.comname without the express written consent of Yokotex London Ltd t/a Glitzycreations.com Any unauthorized use terminates the permission or license granted by Yokotex London Ltd t/a Glitzycreations.com You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Yokotex London Ltd t/a Glitzycreations.com so long as the link does not portray Yokotex London Ltd t/a Glitzycreations.com or its products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use theYokotex London Ltd t/a Glitzycreations.comlogo or other proprietary graphic as part of the link without express written permission.

You may not make any other part of this site, other than the home page of the site, available as part of another service by “deep linking,” or otherwise, without prior written permission from Yokotex London Ltd t/a Glitzycreations.com.

Your Responsibilities

You agree to comply with all applicable law in connection with your use of the site, and such further limitations as may be set forth in any written or on-screen notice from Yokotex London Ltd t/a Glitzycreations.com. As a condition of your use of the site, you agree that you will not use the site for any purpose that is unlawful or prohibited by this agreement. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with this site will be accurate, complete, and current. You will pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with Yokotex London Ltd t/a Glitzycreations.comat the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions. By using this site, you agree not to violate or attempt to violate the security of the site, including without limitations the following actions:-

Accessing data not intended for you

Logging into a server or account that you are not authorized to access

Attempting to probe, scan or test the vulnerability of the system or network or to breach security or the authentication measures which are in place the without proper authorization.

Attempting to interfere with the service to any user, host or network, including without limitation by way of submitting a virus to or overloading, “flooding,” “spamming,” “mail-bombing,” or “crashing” the site. Sending unsolicited emails, including promotions and/or advertising of products or services and forging any TCP/IP packet header or any part of the header information in any email or posting.

Product Description and Availability

We take all reasonable care to ensure that the product details, prices and descriptions are as accurate as possible but on some occasions there may be variables between these and the products themselves. We will try to resolve any errors on the website as soon as possible and if we think that such an error has affected your purchase we will try and let you know. However because we take these steps we will not be liable to you for any errors on the website. We have made every effort to display as accurately as possible the colours of our products that appear on the Yokotex London Ltd t/a Glitzycreations.com website. As the actual colours you see depend on many factors including your display setting and your computer monitor we cannot guarantee that your monitor’s display of any colour will be wholly accurate.

Ethical Sourcing policy

Yokotex London Ltd t/a Glitzycreations.com as a reputable and trusted fashion brand is committed to offering it’s customers high-quality products which are ethically sourced from both here in the UK and also from abroad. All suppliers are expected to comply to with their national regulations and employment laws and also pay particular attention to the following points.

Minimum employment age

Freely chosen employment no enforced labour

To comply with all the necessary health and safety regulations

No harsh or inhumane treatment

Regulated working hours and rates of pay

Yokotex London Ltd t/a Glitzycreations.com is committed to working ethically with our suppliers and their employees

DISCLAIMER OF WARRANTIES AND LIMITATIONS ON LIABILITY

This site is provided by Tres Chic Ltd t/ Glitzycreations.com on an “as is” and “as available” basis. To the maximum extent permitted by the law Yokotex London Ltd t/a Glitzycreations.com makes no representations and warranties of any kind , express or implied as to the operation of this site or the information, content, third-party content, materials, products, services or linked services provided on or through this site, including without limitation that the information provided through the site will be free from error, omission, interruption, defect or delay in operation or from technical inaccuracies or typographical errors that this site will be available at any particular time or location that defects or errors in the service will be corrected or that the content on the site is free of viruses or other harmful components any information on this site is subject to change without notice and we disclaim all responsibility for these changes. You expressly agree to use this site at your own risk

To the maximum extent permitted by law Yokotex London Ltd t/a Glitzycreations.com disclaims all warranties, express of implied including but not limited to implied warranties of merchantability and fitness for a particular purpose.

In no event will Yokotex London Ltd t/a Glitzycreations.com or any party involved in creating, producing or delivering this site be liable for any damages of any kind arising from the use of this site including but not limited to direct, indirect, incidental, exemplary, punitive, special and consequential damages or any damages of any type or nature arising out of your access, use, misuse or inability to use this site or any linked sites or services. In the event a third party intercepts or decrypts any transmission of information that you provide to Yokotex London Ltd t/a Glitzycreations.com through the site or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, whether in an action under contract, negligence, tort, strict liability or any other theory, even if we have been previously advised of the possibility of such damages. Certain states or jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimer, exclusions or limitations may not apply to you and you may have additional rights.

Indemnification

You agree to defend, indemnify, and hold harmless Yokotex London Ltd t/a Glitzycreations.com and its affiliates, successors and assigns, and its and their directors, officers, employees, agents, or other partners from and against any and all allegations, claims, demands, actions, causes of action, proceedings (whether threatened or pending), orders, damages, losses, liabilities, costs and expenses, including reasonable attorney’s fees and other legal expenses, and judgments of any kind of nature, incurred by Yokotex London Ltd t/a Glitzycreations.com arising out of or relating to your use of the site, your violation of this Agreement, or your violation of any rights of another.

Miscellaneous Legal Provisions

We may discontinue the site at any time and for any reason, without notice. We may change the contents, operation, or any and all other features of the site at any time for any reason, without notice. We may discontinue or restrict your use of the site at any time for any reason, without notice.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Yokotex London Ltd t/a Glitzycreations.com as a result of this Agreement or your use of this site. Nothing contained in this Agreement is in derogation of Yokotex London Ltd t/a Glitzycreations.com’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of this Site or information provided to or gathered by Yokotex London Ltd t/a Glitzycreations.com with respect to such use. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed forms.

The failure of Yokotex London Ltd t/a Glitzycreations.com to enforce any provisions of this Agreement or respond to a breach by you or other parties shall not in any way waive its right to enforce subsequently any terms or conditions of this Agreement or to act with respect to similar breaches.

If any provision in this Agreement is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect, and the invalid unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

This Agreement is the entire and final Agreement regarding our Site and its content, and supersedes any prior or contemporaneous communications between Yokotex London Ltd t/a Glitzycreations.com and you regarding our Site and its contents.

Yokotex London Ltd t/a Glitzycreations.com

Yokotex London Ltd 

19 Candace Court, Northampton NN5 7LX

Company No. 10164513

All rights not expressly granted herein are hereby reserved.

PRIVACY POLICY

Privacy matters Yokotex London Ltd t/a Glitzycreations.com recognizes the importance of our customers’ privacy and takes a number of steps to protect that privacy. The following discloses the information gathering and dissemination practices for our web site.

Yokotex London Ltd t/a Glitzycreations.com believes in protecting the privacy of its customers. The purpose of this privacy policy is to describe the kinds of information that we may gather about you; how we may use that information; how we protect it; when we may disclose it; and the choices you have regarding your information.

By visiting the site, you are consenting to the practices described in the current version of this privacy policy. If you have visited the site previously, please review the privacy policy again to be sure you are familiar with its present terms. Recent changes to the privacy policy can be found below under Privacy Policy Changes.

If you have any questions or concerns about the privacy or security of your information, you may contact us.

Non-Personal Information that We Collect

We automatically collect non-personally identifiable information from you when you visit our Site. This information includes your Internet Protocol (“IP”) address, which is the number automatically assigned to your computer whenever you access the Internet. This number does not identify your name, email address, or other personal information. We use your IP address to help diagnose problems with our server and to administer our Site.

We also collect non-personally identifiable information through the use of cookies. A cookie is an alphanumeric file that a web site puts on your hard drive so that it can remember something about you while you are using the site or when you return to the site. Cookies make it easier for you to use our site. We use a cookie in order to retain the contents in your shopping cart while you are checking out other areas on our site. When you are done, the products in your cart are still there for you to buy. We also use cookies to gather certain aggregate usage information about the numbers and frequency of visitors to our site and individual pages of our site. This data helps us improve the appearance and usability of the Site. These cookies do not collect personally identifiable information nor do we combine information collected through these cookies with other personally identifiable information about you.

Personal Information that We Collect

We ask for your name, telephone number, home address, email address and age for competitions, prize draws or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our web site to help us develop and improve it further.

Uses of your Information

Financial information that is collected is used to bill you for products that you request. Contact information from the order form is used to send orders and information about our company to you. You may opt-out of receiving future mailings; see “How to remove your name from our mailing, sharing or email list” below.

If you register for email or if you provide your email address to us, we will send you emails. These emails will inform you of our launch of new products. If you currently receive our emails and do not wish to continue receiving them, please see the “How to remove your name from our mailing, sharing or email list” section below.

We use your shipping address to ship your products to you and to send catalogues and other mailings to you. We use your billing address, if different than your shipping address, to verify your billing information. We never share our customer names or addresses, e-mail addresses or other personally identifiable information, other than to the extent described in the “Consenting to Uses of Your Information” section below. If you do not wish to receive catalogues or other mailings from us, please see the “How to remove your name from our mailing, sharing or email list” section below.

Disclosures of Your Information

We do not disclose your personal information to other companies, persons or agencies.

How to Remove your Name from Our Mailing, Sharing or Email List

Our Site provides you the choice to receive communications from us at the point where we request information about you.

Remove

Our Site gives you the following options for removing your information from our database to not receive future communications, or to no longer receive our service, or to not share your name and address with other companies.

1. You may send an email to

unsubscribe@glitzycreations.com

Protection of Personal Information

We want you to feel confident about using Yokotex London Ltd t/a Glitzycreations.com to make purchases and we are committed to protecting the personal information we collect. While no web site can guarantee security, we have implemented appropriate physical, electronic and managerial security procedures to help protect the personal information that you provide to us.

Changes to this Privacy Policy

Yokotex London Ltd t/a Glitzycreations.com may update this privacy policy in the future. We will notify you about material changes to this privacy policy by sending a notice to the e-mail address you provided to us or by placing a prominent notice on our web site.

How to contact us

If you have any questions or concerns about the privacy or security of your information, you may contact us via our contact page

EFFECTIVE DATE 1st October 2016